Cancellations and Refunds

We will attempt to process all refunds within seven to fourteen business days of the written notice of cancellation or registration type change.

No exceptions to the following cancellation/refund policies for registrants unable to obtain a travel visa. Obtaining a travel visa is the responsibility of the registrant. We can assist by providing a proposal acceptance letter and/or invitation letter, but we are not an authority on visa issues, nor can we help with expediting the visa process.

To qualify for an acceptance letter, one must have an accepted proposal. To qualify for an invitation letter, one must have a paid registration.

No exceptions to the cancellation/refund policy for registrants due to circumstances beyond the control of the OSM 2019 organizing committee, including but not limited to: travel-related issues, natural disasters, illness, political unrest.

Note: Any monies intended for refund that are not collected within 60 days from the first day of the conference will be forfeited. 

Download our full Terms & Conditions